On Street Service Delivery Supervisor

We are currently looking for an on street Service Delivery Supervisor to join our transport operations team.

As part of the operations team, the on street Service Delivery Supervisor is responsible for monitoring services and taking decisions to ensure the business delivers at the highest standards by overseeing all operational activity relating to drivers and vehicles in service. They also play a significant part in delivering impeccable customer experience, as well as service management, revenue protection and event/incident management.

Responsibilities of the role

Work as a part of our current team, delivering a first class travel experience whilst maintaining the highest level of customer satisfaction.

Liaise with and remain at all times in close communication with the Operations team.

Monitor services making sure vehicles are compliant with service registration and where required take appropriate decisions to manage headway.

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