Onboarding Manager - 12 months parental leave cover

The Role

We are now seeking to add an Onboarding Manager to the team who will drive optimal integration of products purchased by our customers. You will join a global Customer Onboarding team with team members in Sweden and the Netherlands. The team is part of the larger Customer Success department where other colleagues in Customer Success Management and Developer Support will be working together with you on an ongoing basis to ensure that our customers have an optimal onboarding experience.

Our current team member in this position is going on leave, and we need to fill her shoes from August 2026 until August 2027. For this position, you have to be based in either Stockholm, Enschede or Helsinki/Espoo, with a valid work permit.

What You’ll Be Doing

• Lead customers to successfully implement products they purchased.
• Maintain high data quality with our CRM tools on onboarding projects and customers.
• Follow up with custome...