Onboarding Specialist

Cross Meta Support Operations (XSO) mission is to build a service engine that solves todays customer problems and prevents tomorrows.

XSO teams are an operations driven organization, involved throughout the lifecycle of product development and service delivery to ensure that our customers have a seamless experience on our platform. This team is passionate about fostering the growth of communities, businesses and advertisers using Meta products by ensuring they have the tools needed to succeed.

Duties:

This position will partner with the internal XSO Growth & Risk Team, working directly with customers to help them onboard Meta's Commerce products. This team will work closely with sales teams to ensure clients successfully complete steps required to try Metas products.

The ideal candidate will have a strong background in customer service, have an understanding of ecommerce, and ability to manage multiple clients and projects. They should be passionate ab...