Online Community Manager (Remote)

We’re on the hunt for community‑first thinkers who live and breathe social. If you love diving into the comments, have a knack for conversation, and can turn followers into fans, you might be the next Community Manager at LMTD.

As a Community Manager, you’ll be the voice of the brand in online spaces. You’ll engage with communities, handle DMs and comment threads, and be the frontline responder for real‑time trends, questions, and sentiment. Your role bridges content, customer service, and social storytelling – all in one.

• Monitor social channels daily and respond to comments, questions, and mentions.
• Moderate conversations and foster an inclusive, brand‑safe online environment.
• Identify user‑generated content, trending topics, and relevant conversations.
• Escalate customer service queries to the right internal or client‑side teams.
• Provide weekly sentiment and engagement...