Online Engagement Specialist

Join our team as an Online Engagement
Specialist (customer service outbound sales) and play a pivotal
role in delivering exceptional customer experiences while
contributing to our retail success. Your dedication and skills will
be instrumental in elevating our brand's reputation and driving
sales
growth.

Responsibilities:

• Conduct
  follow-up calls or chats for customers who have expressed interest
  in specific products or services.
• Provide
  detailed product information and address customer inquiries
  effectively.
• Proactively identify opportunities
  to upsell and cross-sell related products and services during
  customer interactions.
• Offer personalized
  recommendations to enhance the customer's shopping experience and
  maximize sales.
• Maintain a friendly,
  professional, and helpful demeanor, ensuring that each customer
  interaction is positive and memorable.
• Exhibit
  r...