ONLINE TRAVEL AGENCY (OTA) MANAGER

• Manage end-to-end ticketing processes, ensuring accuracy and efficiency.
• Handle reissues and refunds with exceptional attention to detail and customer satisfaction.
• Utilize New Distribution Capability (NDC) to optimize the booking experience.
• Apply knowledge of Low-Cost Carriers (LCC) in ticketing and booking procedures.
• Leverage abilities with various Global Distribution Systems (GDS) to provide seamless travel solutions.

• Proven experience in a travel agency or similar role, preferably as a Senior Travel Executive.
• Strong knowledge of ticketing, reissue, refunds, NDC, LCC, and GDS.
• Excellent communication and interpersonal skills to connect with clients and partners effectively.
• Detail-oriented with exceptional problem-solving abilities.
• Ability to work with at least 2 GDS systems (Amadeus, Galileo or Sabre).

Are y...