Operation Support Officer

The role supports a national initiative to promote cultural engagement through outreach, partnerships, and operations. The officer will assist in event execution, stakeholder coordination, and customer service across multiple channels.

Key Responsibilities

• Support outreach and engagement activities to drive participation in Culture Pass
• Assist in planning and running roadshows, pop-ups, and community events
• Coordinate with partners, volunteers, and stakeholders for event operations
• Support helpdesk and customer enquiries, including responses and escalations
• Assist in administrative work, documentation, SOPs, and audit support
• Support secretariat duties such as meeting coordination and record-keeping
• Contribute to operational improvements and issue resolution

Requirements, Skills & Attributes

• Interest in arts, communications, pu...