Operational Excellence Analyst at NAIT

Elevate systems support with NAIT as an Operational Excellence Analyst. This full-time role focuses on business analysis, user training, and continuous improvement within academic systems.
NAIT is seeking a dedicated Operational Excellence Analyst to enhance academic operations. Collaborating closely with the Senior Business Analyst, you will document processes, develop training materials, and ensure optimal platform adoption. Your expertise in user needs and system capabilities will be critical in driving operational success and quality initiatives.
Key Responsibilities:
• Champion AQOE platforms as a business expert
• Gather functional requirements and clarify operational needs
• Develop training strategies and enablement documents
• Engage in continuous improvement and enhancement activities
• Support users with guidance and troubleshooting
Requirements:
• Five years of relevant experience in business analysis
• Strong communication and documentation sk...