Operational Technology Engineer (Tier 1) (Halifax Regional Municipality)

Company Overview

Based in Halifax, Nova Scotia, Marinus ServicesULC navigates the complexities of global trade with precision, offering top‑tier technical support services in North America. Role Description

This is a full‑time on‑site Level 1 Technician role at Marinus ServicesULC. In this role, you will handle initial support calls, addressing common user issues to minimize downtime. Using listening and problem‑solving skills, you will perform basic troubleshooting, resolve routine issues, and escalates complex problems. Additionally, you will provide user training for software installations and peripheral configurations, ensuring smooth operations, enhancing user experience and supporting business continuity. Qualifications

1-2 years of technical support experience Completed 4‑year Bachelor's degree in a relevant field, such as Computer Science, Electrical, or similar Experience in monitoring operations to foresee and resolve issues Ability to ensure that I...