Operations Analyst (Bogotá)

Operations Analyst

The Operations Analyst is responsible for coordinating and executing card logistics and operations to guarantee card business growth and operational scalability.

Key Responsabilities

• Manage all aspects of card logistics, including placing card printing orders and stock management to guarantee cards availability at all times.
• Working hand in hand with logistics vendors to ensure timely delivery of cards while adhering to delivery goals and quality standards.
• Create and improve operational processes to ensure CC ops readiness by scalable processes and agile resolution of issues on the card delivery process.
• Settle and pay logistics and card manufacturing invoices issued by our vendors.
• Ensure bug resolution and product improvements needed related to the product are properly requested (written communications with Product team, add tickets in Jira in English) and implemented.
• Perform custome...