Operations Analyst

Operational Analyst

Location: Ealing / Hybrid

Salary: £34,957 FTE (£20,974.20 pro rata)

Contract: 12-month fixed term, part-time (21 hours per week / 3 days per week)

DBS Level: Basic

Are you confident interpreting data, identifying trends and turning insight into meaningful action? As an Operational Analyst , you’ll play a key role in supporting operational teams through high-quality reporting, analysis and performance insight that helps drive service improvement and customer satisfaction.

This is a varied and collaborative role where you’ll work closely with operational teams, stakeholders and data colleagues to develop dashboards, reports and performance information that supports decision‑making across the business. We’re looking for someone analytical, detail‑focused and confident communicating with a range of stakeholders, who can work deliver accurate and meaningful insigh...