Opportunity Description
We are seeking a highly organized and detail-oriented Operations Assistant to support daily business operations and administrative processes. This role is ideal for someone who enjoys multitasking, providing excellent customer service, and ensuring operational workflows run smoothly. The Operations Assistant will assist with billing, client onboarding, account management, administrative tasks, and commission processing while maintaining a high level of accuracy and professionalism.
Key Responsibilities:
Inbound Call Management:
- Respond to inbound calls, primarily related to billing inquiries and concerns, while providing excellent customer service.
- Address client questions professionally and escalate issues when necessary.
- Ensure timely and accurate resolution of client concerns.
Accounts Payable & Receivable:
- Monitor and ensure...
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