Operations Executive

We are seeking for a self-motivated and enthusiastic individual who is passionate about contributing to the digital transformation of healthcare to join our team.

• Provide day-to-day operational and administrative support to ensure smooth execution of digital healthcare services
• Foster effective collaboration across internal teams, clinics, departments, and service providers
• Manage service escalations by investigating issues, providing timely resolutions, and reporting findings appropriately to relevant stakeholders
• Support project management activities, including designing digital user journeys, developing and executing test cases, and conducting comprehensive end-to-end testing of the digital platform
• Identify opportunities for process improvements and system enhancements to boost operational efficiency and enhance customer satisfaction
• Contribute to the development and execution of marketing strategies and collaterals t...