Operations & Guest Experience Supervisor

Operations & Guest Experience SupervisorJob Description

We are looking for an Operations & Guest Experience Supervisor to support the daily management of a premium hospitality and wellness-focused destination dedicated to immersive experiences, corporate retreats, and transformational events.

We are seeking a highly responsible, autonomous, and hands-on professional with strong critical thinking and on-the-ground leadership skills.

This project welcomes both national and international guests seeking meaningful experiences centred around wellbeing, personal development, human connection, and memorable shared moments.

This role is essential to ensure that procedures are followed, teams operate in alignment, and guests consistently receive an exceptional level of service and attention to detail.

Responsibilities:

Operations & Quality

● Supervise the daily operations of guest-facing areas including reception, lounge spaces and gu...