Operations Lead - Critical Accounts (Airfreight)

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges.

The Tier 1 Operations Lead for Airfreight oversees day‑to‑day execution of critical air cargo movements for high‑value customers. This role ensures flawless coordination across booking, documentation, carrier handling, customs clearance, and milestone visibility.

As the primary escalation point for critical accounts, the Operations Lead safeguards service reliability, manages exceptions, and maintains strong customer relationships in a fast‑paced, deadline‑driven environment.

Essential Job Functions:

Airfreight Operational Leadership

• Lead Tier 1 airfreight teams responsible for bookings, pre‑alerts, tracking, and exception management.
• Ensure all shipments meet airline cut‑offs, security requir...