Operations Lead (Systems & Strategy) - Remote

Location: Fully Remote (UK) Reporting to: COO Salary: £60,000 per annum, full-time

The 'Why': Building the Infrastructure for Empathy

At Aura, our mission is to create a society where planning for death is embraced as part of life. We tackle the fear, uncertainty, and complexity surrounding death with connection, compassion, and innovation.

Following significant VC investment, we are rapidly scaling our tech-enabled 'Peace of Mind' service. To achieve our ambitious revenue targets and support thousands of families, our operational infrastructure must be flawless. We rely on our human 'Angels' to provide unparalleled empathy to our customers; your job is to build the world-class, automated systems that allow them to do so without touching a single piece of administrative friction. You are not just joining an operations team; you are architecting the commercial...