Operations, logistic & customer success executive

Manage end-to-end order fulfillment, customer communication, dispatch coordination, and delivery tracking to ensure a seamless customer experience. Coordinate with vendors, delivery partners, and internal teams to ensure timely deliveries, efficient operations, and high customer satisfaction. Operations & Customer Success Executive

Key Responsibilities:

Managed Shopify and Whats App order processing Coordinated customer communication and issue resolution Scheduled and tracked deliveries through We Fast and Porter Coordinated with production/kitchen teams for timely dispatch Monitored delivery performance and customer satisfaction Managed vendor relationships and delivery partners Handled complaints and ensured smooth order fulfillment Supported upselling and customer retention initiatives Preferred Qualification Bachelor's degree in Business Administration, Commerce, Management, or related field 1–3 years experience in customer service, operations, logistics, e-commerc...