Operations Manager, Consumer Financing at Clutch

Drive Clutch’s consumer financing strategy as an Operations Manager. Shape effective workflows and enhance performance with data-driven insights in this on-site role in Toronto.

Clutch, Canada’s leading digital car buyer and seller, is seeking an Operations Manager for its Consumer Financing division. This hands-on position emphasizes operational excellence across financing processes, requiring strong judgment and organizational skills. You will collaborate with cross-functional teams to ensure seamless customer experiences while building scalable operational processes.

Key Responsibilities:
• Own day-to-day financing operations and improve workflows
• Develop SOPs and tools to drive consistent performance
• Analyze operational metrics and implement performance fixes
• Coordinate with Sales and Finance to resolve customer issues
• Ensure compliance with internal policies and regulations

Requirements:
• Bachelor’...