Operations manager - hospitality

ROLE PURPOSE

To Obtain Profit Contribution by Managing Staff, Establishing & Accomplishing Business Objectives & Ensuring Compliance with Service Level Agreements (SLAs)

MAIN OUTPUTS Manage the operational activities of the area to support and contribute to the company strategic plan and long‑term strategy. Develop and Maintain systems to ensure client service level agreement adhered to at all times and relationship with client contact person and accounts person. Establish and monitor a cleaning plan for each building in accordance with the service level agreements Conduct site visits of allocated sites and report on activities, results and recommendations. Manage delivery of cleaning chemicals and consumables to sites. Manage availability and condition of site equipment. Control and management of Company assets. Implement cleaner work schedules and evaluate and manage performance; Adhere to company policy and procedures. Ensure to maintain health and safety requirements on si...