Operations Manager I

We are seeking an experienced and results-driven Operations Manager to lead service delivery, workforce management, and business growth initiatives across multiple client portfolios. The successful candidate will be responsible for managing Service Delivery Consultants and Site Supervisors, driving operational excellence, ensuring stakeholder satisfaction, and achieving profitability targets. This role requires strong leadership, financial acumen, and relationship management skills, with a focus on client retention, business development, labour risk mitigation, and compliance with HR and labour legislation.

What you'll do:

• Manage and give direction to the Service Delivery Consultant and Site Supervisors


• Prepare and executes growth plans with Service Delivery Consultant and Site Supervisors


• Prepare and attain profitability targets for portfolio growth and potential new business and
  play an integral part in ass...