Operations Manager, Last Mile, IN GSF (Amazon Now, Fresh, SSD)

We are looking for a results-driven Operations Manager to lead end-to-end operations across a cluster of sites within the GSF organization. In this role, you will be responsible for driving Last mile capacity, optimizing cost-to-serve, and delivering a superior customer experience across both established and emerging business lines.

You will lead a high-performing team of operations leaders, setting direction, building capability, and fostering a culture of operational excellence. Working at the intersection of strategy and execution, you will collaborate closely with internal stakeholders and external partners to ensure seamless operations, scalability, and continuous improvement.

This is a critical leadership role that requires strong business acumen, a bias for action, and the ability to navigate ambiguity while managing multiple priorities across a dynamic, fast-paced environment.

Key job responsibilities
1. Own and drive operational performance acros...