Operations Manager

Operations Manager | Luxury Boutique Hotel | KwaZulu-Natal

Kendrick Recruitment is currently seeking an experienced Operations Manager for a luxury boutique hotel based in KwaZulu-Natal.

This is a hands-on leadership role supporting the General Manager in the day-to-day running of a high-end hospitality operation. The successful candidate will be responsible for driving service excellence, maintaining operational standards, and ensuring exceptional guest satisfaction across all areas of the property.

This role also includes oversight of safari and guest experiences, sustainability initiatives, and community engagement programmes, making it ideal for a well-rounded hospitality professional with strong leadership capability and a passion for responsible tourism.