Operations Manager, Video Intelligence

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.
As a Operation Manager, you shoud be familiar with and understand the project maintenance and operation management process.
What will you do Respond to customer issues, communicate with users and resolve them within the specified time Response to any incidents in the system, manage and work with the team to resolve the issues Ability to provide on-site support and management during regular system updates Ability to manage and follow up new onboarding events in the system Provide on...