Operations Performance Sustainability Lead

Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
In this role, you will help build strong, repeatable operational practices that enable teams to perform at their best. You will partner closely with team managers, senior leaders alongside the Process Excellence team to turn insight into action and action into balanced results.
On a typical day, you will:

+ Build and embed clear operating rhythms for team managers, including performance reviews, risk management and handling critical issues

+ Support consistent service delivery through the use of SLAs, controls and governance frameworks

+ Build and standardize performance dashboards that translate data into clear,...