Opportunity Description
Qualification:
- Minimum 2 years Telco account experience
- Experience in coaching, administrative tasks, and project involvement
- Attention to detail
- Can suggest new ideas to improve processes
Roles and Responsibilities
- To comply with daily, weekly and monthly tasks and action plans for the program they support (daily tactic observations, reports, coaching feedback, recommendations, etc.)
- Perform tasks and activities that aim to improve the effectiveness, efficiency and overall leadership competencies of TLs, OMs/SOMs
- Provide 360 feedback to operations on gaps, opportunities and non- adherence to process
- Produce value- add solutions to improve site’s performance
- Work closely with the leaders in operations to improve overall execution of actions
- Help support, prepare, observe coaching session and provide feedback to perform better
- Guide a...
Ready to Apply?
Submit your application for Operations Specialist (Active Pooling) at Concentrix
Apply for this Position