Operations Specialist / Customer Service Representative

Description
Operations Specialist / Customer Service Representative


Robert Half is seeking an Operations Specialist / Customer Service Representative to support a fast-paced distribution and operations environment in South Florida. This contract-to-hire opportunity is ideal for someone with strong order processing, customer support, and logistics coordination experience. Candidates must have experience with SAP and Excel. Bilingual Spanish is a plus.


Responsibilities:

+ Receive and review customer orders, resolving discrepancies as needed

+ Process sales orders within SAP, ensuring accuracy in pricing, product configuration, and delivery timelines

+ Send order acknowledgements and communicate updates to customers

+ Coordinate with factories, purchasing teams, and warehouses to ensure timely delivery of products

+ Communicate shipment delays and provide status updates to customers

+ Arrange logistics...