Operations Specialist

About Capital Waste ServicesAt Capital Waste Services (CWS), we are committed to delivering reliable, customer-focused waste collection services across our communities. Our team members are the foundation of our success, and we pride ourselves on fostering a supportive, high-integrity work environment where people can grow and thrive.Position SummaryThe Operations Specialist supports day-to-day operations to ensure efficient, compliant, and high-quality service delivery. This role serves as a key liaison between drivers, operations leadership, customer service, and administrative teams to maintain workflow accuracy, resolve issues in real time, and drive operational performance. Key ResponsibilitiesSupport daily operational activities across assigned lines of business (Front Load, Rear Load, Roll-Off, or ASL)Monitor route performance, service completion, and driver productivityAssist with dispatch coordination, route adjustments, and service issue resolutionReview and validate operatio...