Operations Strategy Analyst/ Consultant - Regional Operations

About The Team Shopee's Regional Marketplace Operations department is constantly solving problems and introducing innovative solutions to improve platform usability and enhance end-user experience for our buyers, sellers, and partners. Our teams sit at the core of our business and collaborate with various departments to manage end-to-end e-commerce processes and design scalable solutions to create impact across multiple markets. To do so, we deep dive into the fundamentals of each aspect and drive strategic initiatives to sharpen our policy, processes, and features for greater product and operational excellence. Regional Operations include the teams of Customer Service, Payment, Listings, Seller Operations, Returns & Refunds, and Fraud. Job Description Work closely with senior management as an integral member of the team responsible for shaping our Shopee App and Operations processes through robust analysis and initiatives Engage in project-based initiatives aimed at identifying and im...