Operations Supervisor I

Position Overview: 

This part time position will work out of our Hamilton office on Saturday 5:00 PM - 3:30 AM, and Sunday 5:00 PM - 1:30 AM.

The Operations Supervisor I position is crucial to the smooth and efficient coordination of BCRTA services. This role progressively develops in responsibility, with Operations Supervisor I focusing on entry-level dispatch and customer service tasks. 

All supervisory levels involve troubleshooting operational issues, ensuring smooth communication between vehicle operators and clients, maintaining safety standards, and promoting excellent customer service. These roles may require working evenings, weekends, and handling emergency situations when necessary. 

Key Responsibilities by Level: 

Operations Supervisor I: 
+ Dispatch Operations: Operate base radio console to transmit and receive routine and emergency messages from bus operators, ensuring smooth communication. 
+ Customer Service (CSR): Resp...