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Operations Support Engineer (Applications / Production) (Toronto)

Manulife Insurance Malaysia

toronto, on, Canada Full-time June 05, 2026
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Opportunity Description

Job Overview

Collaborating with our Engineering Manager, our Operations Support Engineer will support and optimize .NET, React, NodeJS, and microservices applications to ensure high availability and performance.

Responsibilities

  • Provide Level 2 / Level 3 operational support for .NET, React, NodeJS, JavaScript, and microservices-based applications ensuring high availability and performance.
  • Monitor and maintain Microsoft Azure clusters, troubleshoot issues, and optimize cloud resources.
  • Apply New Relic and Azure Data Explorer (ADX) to monitor and analyze application performance.
  • Perform root‑cause analysis and resolve incidents promptly to minimize downtime.
  • Develop and maintain SQL queries for data analysis and operational tasks.
  • Demonstrate a proactive approach to identifying problems and create and enhance automation scripts to streamline processes and reduce manual effort.
  • Collaborate with deve...
Full-time Other-General

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