Operations Support Group Manager

11118 Citibank, N.A. Regional Operating Headquarters

Taguig, Metro Manila, Philippines Full time June 06, 2026

Opportunity Description

The Operations Support Group Manager is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in alignment with Citi operations support infrastructure and processes.

Responsibilities:

Design, oversee, and evaluate operative strategies to have efficient processes, improve the customer experience, and reduce losses to the institution

Design strategies that generate improvements

Review processes, procedures, strategy changes, and capacity plans to ensure productivity, inventory control, and turnaround time according to Service Level Agreements (SLAs)

Oversee all policies and procedures are in place to ensure operations run within the highest quality standards, Fraud and Regula...

Full time Operations Specialties Managers

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Location Taguig, Metro Manila

Country Philippines

Type Full time

Category Operations Specialties Managers

Posted June 06, 2026

Deadline July 16, 2026

Operations Support Group Manager

Opportunity Description

Ready to Apply?

Opportunity Details

About 11118 Citibank, N.A. Regional Operating Headquarters

11118 Citibank, N.A. Regional Operating Headquarters

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