Operations Support Specialist

Summary Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. As an Operations Support Specialist, you will assist management in administering a variety of programs, policies and procedures, provide advice, guidance, and instruction concerning administrative programs that include complex and sensitive issues, and provide excellent customer service. Responsibilities The responsibilities described are for the full performance level. At developmental grade levels, assignments will be of more limited scope performed with less independence, and limited complexity. Administratively support operations by developing, implementing, interpreting and advising on administrative function requirements. Review regulations or directives to ascertain impact on program areas. Prepare project papers and staff reports, compile and organize, deliver/present briefings to managers/supervisors regarding findings and recommendatio...