Operations Technology Professional (OTP) Pro

Description:

We are seeking a dedicated Operations Technology Professional (OTP) to actively support the development and execution of our in-restaurant technology, ensuring that all equipment operates at the highest level for our customers and crew. OTPs are at the heart of running great restaurants. They elevate expertise and ensure end users — managers, crew, and customers — can effectively use the technology in the restaurants.


Responsibilities:

The OTP Pro is responsible for deploying, maintaining, and repairing restaurant hardware, software, and network technology in their organization’s restaurants.


Duties of this position include the following:

• Upgrades: Perform certain self-installs and OS upgrades

• Maintenance: Perform scheduled maintenance tasks to ensure optimal functionality and performance of equipment

• Troubleshooting: Provide in-house technology support to triage issues on-site and over the ...