Opportunity Description
We are looking for a Operations Trainee to join our growing Transport and Operations team at our Newcastle Depot.
You will serve as a key point of contact for our Waste Services customers, therefore your passion for delivering excellent customer service is essential. Alongside this, you will support the coordination and development of a team of drivers, helping to ensure our day-to-day logistics operation runs efficiently and safely.
This is a varied role where no two days are the same. You will be working in a fast-paced environment where strong organisation, communication and decision-making skills are key to success.
Job Activities:
- Welcome and support customers across multiple communication platforms including telephone, email, live chat and face to face
- Build strong, lasting relationships with customers and deliver excellent service at all times
- Proactively manage high volumes of calls, emails and orde...