Ops & Tenders Specialist

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**OPS & Tenders Specialist**:
Mexico
**About the role**
Work Model: Hybrid
Locality: Ciudad de Mexico
About the Role:
We are looking for a
Generate the best customer experience to the pharmacy, to all customers served by Customer Care through a deep customer knowledge, personalized and proactive attention.
Be the first contact line for the sales force with central, making an exhaustive follow-up of the consultations and / or incidents generated in a client through this.Experienced sales support professionals responsible for delivering key sales support services (Training, analysis, demand planning etc)
Key responsibilities:
- Responsible for supporting sales representatives and channel partners in processing orders / returns; providing metrics/ reports to Sales team and also engaging HCPs for expense payout.
- Receive and issue calls to provide a nearby service and customer resolution through personalized follow-up.
-Advic...