Order Admin (Guadalajara)

Job Summary

Customer facing services for a Region or specific Country. Telephone and email support for any inquiries from Customers or internal teams. Processing customer´s purchase order process and their accurate follow up. Day-to-day support activities and transactions for Indigo and non-Indigo areas, which could be any or all the following examples: Order management, training coordination, quoting, crediting, managing returns & replacements, administration and log relocations, cancellations, and Customer disputes.

Years of experience needed: 2–3

Technical Skills

• Professional demeanor, initiative to work independently, but also ability to accept and follow instructions.
• Fluently communicate in English and Spanish.
• Work closely with internal teams to identify system requirements.
• High level of communication in general.
• Able to meet client needs and offer the best solution.
• Sensitive communication....