Order Preparation Manager

Job Title: Order Preparation Manager
Job Description
The Order Preparation Manager provides strategic leadership to the order preparation team, optimizing the full order life cycle and maintaining rigorous quality standards to deliver an exceptional customer experience. This role oversees day-to-day operations, drives continuous process improvement, and ensures operational efficiency by managing records, coordinating with internal and external stakeholders, and aligning activities with individual client profiles. The position operates during core business hours and offers the possibility of remote work in accordance with the organization’s telecommuting policies.
Responsibilities

+ Oversee day-to-day order management activities to keep the team on track and ensure a high level of accuracy in preparing and documenting information.

+ Deliver exceptional customer service by ensuring orders are processed accurately, timely, and in alignment with client-specific r...