Order to Cash Lead, Global Business Services (GBS)

Order to Cash Lead, Global Business Services (GBS)

At IVC Evidensia, we are a leading veterinary services provider in Europe and North America with more than 2,500 clinics and hospitals across 19 countries and around 42,000 employees. We aim to have an extraordinary impact on animal lives, supporting in the region of 25,000 animals every single day across our international network. IVC Evidensia exists to champion the long-term health and welfare of animals and deliver our purpose of Healthy Animals, Happy Owners.

As the GBS Order to Cash Lead your primary responsibilities are to oversee the end-to-end OTC operations within a multi entity international environment.

The role will be responsible for managing OTC operations ensuring service delivery through our outsourced business partner, Genpact, meets expectations from a performance (KPI’s), efficiency and accuracy and reconciliations perspective. In addition, the OTC Global Process Owner will report into this...