Out of Hours Administrator

Posted On: 24th July 2024

You will be responsible for the HR Advisory, Policy and Documentation departments administration during evenings and weekends. This will include handling reception calls, triaging queries and directing clients to the appropriate team. You will be required to complete reports and manage workload distribution. In addition, you are responsible for ensuring excellent customer service is delivered throughout our clients’ journey.

You will also be required to liaise directly with colleagues within the teams and across other areas within the business. You will work closely with your Team Leader to deliver on departmental objectives through the development and roll out of key projects and initiatives to enhance service and facilitate the achievement of performance metrics across the department.

What will you bring to the team?

* An enthusiastic can-do attitude. The role is fast paced so you will need to be able to think on your fe...