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Outbound Customer Services Agent

Sandi Crowther Recruitment

Amanzimtoti, KwaZulu-Natal, South Africa Full-time June 21, 2026
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Opportunity Description

Key Responsibilities:
  • Maintain and update shipment schedules

  • Manage and monitor bookings with shipping lines

  • Process bookings and issue confirmations to customers

  • Follow up on quotations

  • Clear internal Sentry (latency) reports

  • Conduct strategic container planning

  • Handle hazardous cargo applications and documentation

  • Issue transport and packing instructions to warehouse and transporters

  • Send empty depot releases to shipping lines prior to container collection

  • Ensure receipt of all required shipping documentation (shipping instructions, bill of entry, commercial invoice, packing list, fumigation certificate)

  • Process shipping line instructions

  • Prepare trade documents 

  • Invoice customers and process creditor invoices

  • Submit RCG to SARS

  • Print, stamp, and release bills for customer collection

  • Process carg...
  • Full-time Information and Record Clerks

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