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Overnight Call Taker (Customer Service Rep)

Superior Ambulance

Highland, Indiana, United States FULL_TIME June 19, 2026
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Opportunity Description

Overview

History of the Company: Superior Ambulance Service started in 1959 with one ambulance and today is the largest independent, locally owned, and operated emergency medical services provider in the Midwest. Superior employs more than 4,000 licensed EMT, Paramedics and Nurses, operating a fleet of more than 800 ambulances throughout Illinois, Indiana, Ohio, Michigan, and Wisconsin. Superior also provides Critical Care, helicopter, and fixed wing emergency medical transportation.


Responsibilities

The primary duties and responsibilities of the Call Taker consist of, but are not limited to the following:

  • Answer, screen, and direct calls for entire company
  • Distinguish the need for emergency transportation
  • Pre-arrange transport for facilities while determining the level of care needed for the patients
  • Arrange specialty and critical care transportation
  • Provide information and assistance for customer se...
  • FULL_TIME Information and Record Clerks

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