Overseas Warehouse Operations & System Support Specialist

COSCO SHIPPING LINES (North America) Inc. is seeking an Overseas Warehouse Operations & System Support Specialist to support day-to-day overseas warehouse operations in the Los Angeles area. This is a customer-facing role that works closely with Sales, Operations, and IT teams to support client service, quotation preparation, and system and process optimization initiatives.

Specific Responsibilities and Duties include, but are not limited to:

• Support end-to-end overseas warehouse operations, including inbound receiving, outbound shipping, inventory management, order fulfilment, and returns processing.
• Serve as the primary point of contact for customers, handling daily operational inquiries, service issues, and coordination requests.
• Partner with sales teams to support customer onboarding activities and assist in the preparation of warehouse service quotations and proposals.
• Assist wit...