Opportunity Description
Job Responsibilities
- Serve as the primary point of contact for patients, external partners, and internal operations.
- Manage patient flow efficiently, including scheduling appointments and handling walk-in inquiries.
- Provide excellent customer service, addressing inquiries and concerns promptly and professionally.
- Contribute to strategic planning and appointment scheduling to optimize clinic revenue and improve processes.
- Maintain accurate and up-to-date records, including daily, weekly, and monthly performance reports.
- Actively promote clinic services through effective communication and cross-selling techniques.
- Identify opportunities to upsell services and packages to enhance customer satisfaction and revenue.
- Minimum 2 years of customer service or telemarketing experience in the retail or healthcare industry.
- Prior experience in a healthcare, clinic, m...
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