Partner service delivery manager

Location: Hybrid
Employment Type: Full-Time
Industry: Global Workforce Solutions | HR Tech | Partner Operations

Waters Edge Solutions is partnering with a fast-growing global HR tech business to recruit a highly organised and delivery-focused Partner Service Delivery Manager. This is a senior, client-facing role for someone who brings structure, accountability, and strong judgement to complex partner operations. The role is ideal for a CA(SA), lawyer, consultant, or customer-facing operations professional who enjoys managing risk, detail, and stakeholder expectations in a fast-paced environment.

As Partner Service Delivery Manager, you will take ownership of end-to-end service delivery across reseller partnerships. You’ll guide partners through onboarding, migrations, and ongoing service operations, ensuring delivery is accurate, compliant, and well-governed. While commercial teams manage the relationship growth, your focus will be delivery int...