Partnership (CRM) Manager

Role Overview

As Partnership Manager, you will be the primary point of contact for Immoweb's external partners — including CRM providers and our outsourced operational partners. You will be responsible for building and maintaining constructive, results-driven relationships, defining partnership strategy, managing SLAs, and ensuring the smooth adoption of new Immoweb releases, features, and products across all partner ecosystems. This role sits within the Customer Operations team and reports directly to the Head of Customer Operations.

Key Responsibilities

Partnership Strategy & Governance

• Define and execute a clear, structured partnership strategy aligned with Immoweb's business objectives.

• Develop and maintain a framework for evaluating, onboarding, and managing external partners.

• Establish governance processes to ensure accountability and tr...