Parts Advisor | Al-Futtaim Automotive | Global Aftersales

Join Al‑Futtaim Automotive as a Parts Advisor in Abu Dhabi and Dubai. You will be at the heart of our aftersales operation, connecting customers, workshop teams and parts supply to deliver a seamless experience. In this role you will represent Al‑Futtaim brands at every interaction, ensuring customers receive accurate parts information, timely support and a smooth end‑to‑end journey that drives both satisfaction and business performance.

What You Will Do

• Provide exceptional customer service at the parts counter and support workshop operations.
• Upsell parts and accessories to achieve revenue targets while maintaining pricing discipline.
• Build strong relationships with customers to drive retention and repeat business.
• Coordinate with Service Advisors and workshop teams to ensure parts availability and timely updates.
• Monitor and manage parts orders, reservations and stock to optimize inventory levels.
• Maintain accura...