Opportunity Description
The Parts Manager is accountable for the overall performance of the parts department, including inventory management, people leadership, customer satisfaction, and financial results. This role ensures that internal and external customers receive accurate and timely parts support, and plays an integral role in sustaining service department efficiency and branch profitability. The Parts Manager works closely with Service, Sales, and branch leadership to optimize parts availability, control inventory investment, and deliver a seamless customer experience across the dealer network.
People Leadership & Team Development
- Recruit, onboard, coach, and evaluate parts counter and warehouse staff; ensure the team has the product knowledge and systems proficiency to perform effectively.
- Allocate workload to optimize counter coverage and warehouse efficiency across peak and off-peak periods.
- Conduct regular performance conversations and support team ...