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Patient Access Rep

Resurgens Orthopaedics

Vulcania, Gauteng, South Africa Full-time June 11, 2026
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Opportunity Description

Job Type Full-time Description

Position OverviewThe Patient Access Representative is responsible for all aspects of the registration process, insurance verifications, patient collections, referrals and scanning documents into the EPM system.Essential Functions

  • Provide excellent customer service to internal and external customers through prompt response and courteous communication within 24 hours of the request. 
  • Verify all insurances as necessary to ensure accurate eligibility for coverage of treatment.
  • Effectively collecting patient co pays for their visit or collecting patient balance as needed.
  • Maintain departmental goals and productivity parameters as set forth by Care Coordination Manager. 
  • Assist patients with filling out paperwork, questions or concerns regarding insurance, or balances. 
  • Covers co-workers and cross trains as necessary to meet the needs of the clinic.
  • Other:

  • Assist team members a...
  • Full-time Information and Record Clerks

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