Patient Access Representative (1.0 Clinic)

**Job Description:**
This position will typically work 8 hour shifts and will have a rotating schedule including the Urgent Care weekend rotation which is 8a-3:30p. The shift start times currently vary anywhere from 5:45a- 10:30a. *if you start at 10:30a, you will have an hour for lunch, and all other start times will have a 30 minute lunch*This position greets customers and facilitates the patient registration process in a timely, professional, and courteous manner. Interviews and obtains demographic and financial information from patients or their representatives through face-to-face and virtual interactions to provide Essentia Health with the documents and data necessary to ensure appropriate care and compliant, accurate patient registration and billing. This position serves as liaisons between patients and Virtual Patient Registration Representatives and Patient Schedulers. They must be able to complete patient checkout, schedule follow-up appointments per the physician’s order,...