Patient Access Scheduler - Hematology Oncology

Job Summary

Provides appointment scheduling services to patients and referring physician offices by matching physician-specific scheduling guidelines with patient appointment preferences system-wide, using technology. Collects and maintains accurate, basic patient information relating to registration and insurance in compliance with HIPAA guidelines. Facilitates positive multi-channel communications among patients, physicians, clinical staff, outreach sites, and internal departments to serve patient and referring physician needs using advanced writing, telephone, e-mail, and internet skills.
Job Duties


+ Schedules patient appointments system wide for providers including specialty and ancillary services.

+ Schedules and provides proper prep instructions for ancillary and diagnostic procedures and tests using physician-specific and department guidelines.

+ Coordinates and completes accurate basic registration, demographic and insurance informa...